Scimago Journal & Country Rank

Journal of Services Marketing

Country

United Kingdom

Universities and research institutions in United Kingdom
Media Ranking in United Kingdom

Subject Area and Category

Publisher

Emerald Group Publishing Ltd.

H-Index

124

Publication type

Journals

ISSN

08876045

Coverage

1987-2023

Information

Homepage

How to publish in this journal

rebekah.bennett@qut.edu.au

Scope

The Journal of Services Marketing (JSM) has been a leader in services marketing thought and cutting-edge research for thirty years. Published articles address a range of services-related issues of interest to marketing scholars and relevant to marketing professionals who represent a broad range of service industries. JSM articles are conceptually rich, empirically rigorous and each contain a section that highlights implications for practice.  We now live in a world where we have access to global markets at the click of a button, and where there is increased collaboration between customers, organizations and competitors, and a market consciousness about the importance of preserving natural resources and communities. We therefore strongly encourage research that is innovative that investigates new ways of thinking about how to best serve our markets. Join the conversation about this journal
Quartiles

The set of journals have been ranked according to their SJR and divided into four equal groups, four quartiles. Q1 (green) comprises the quarter of the journals with the highest values, Q2 (yellow) the second highest values, Q3 (orange) the third highest values and Q4 (red) the lowest values.

CategoryYearQuartile
Marketing1999Q2
Marketing2000Q2
Marketing2001Q1
Marketing2002Q2
Marketing2003Q2
Marketing2004Q1
Marketing2005Q1
Marketing2006Q1
Marketing2007Q1
Marketing2008Q1
Marketing2009Q1
Marketing2010Q2
Marketing2011Q2
Marketing2012Q2
Marketing2013Q1
Marketing2014Q1
Marketing2015Q2
Marketing2016Q1
Marketing2017Q1
Marketing2018Q1
Marketing2019Q1
Marketing2020Q1
Marketing2021Q1
Marketing2022Q1
Marketing2023Q1
SJR

The SJR is a size-independent prestige indicator that ranks journals by their 'average prestige per article'. It is based on the idea that 'all citations are not created equal'. SJR is a measure of scientific influence of journals that accounts for both the number of citations received by a journal and the importance or prestige of the journals where such citations come from It measures the scientific influence of the average article in a journal, it expresses how central to the global scientific discussion an average article of the journal is.

YearSJR
19990.426
20000.335
20010.819
20020.350
20030.480
20040.668
20050.647
20060.652
20070.688
20080.797
20090.867
20100.456
20110.597
20120.690
20131.063
20140.961
20150.772
20161.076
20171.036
20181.021
20191.069
20201.229
20211.599
20221.577
20231.211
Total Documents

Evolution of the number of published documents. All types of documents are considered, including citable and non citable documents.

YearDocuments
199931
200033
200134
200239
200338
200442
200544
200643
200748
200846
200948
201049
201146
201246
201346
201450
201557
201668
201765
201870
201975
2020101
202156
202280
202386
Citations per document

This indicator counts the number of citations received by documents from a journal and divides them by the total number of documents published in that journal. The chart shows the evolution of the average number of times documents published in a journal in the past two, three and four years have been cited in the current year. The two years line is equivalent to journal impact factor ™ (Thomson Reuters) metric.

Cites per documentYearValue
Cites / Doc. (4 years)19990.747
Cites / Doc. (4 years)20000.991
Cites / Doc. (4 years)20011.179
Cites / Doc. (4 years)20021.168
Cites / Doc. (4 years)20031.321
Cites / Doc. (4 years)20041.694
Cites / Doc. (4 years)20051.680
Cites / Doc. (4 years)20061.975
Cites / Doc. (4 years)20072.144
Cites / Doc. (4 years)20082.068
Cites / Doc. (4 years)20092.729
Cites / Doc. (4 years)20102.086
Cites / Doc. (4 years)20112.194
Cites / Doc. (4 years)20122.476
Cites / Doc. (4 years)20132.487
Cites / Doc. (4 years)20143.091
Cites / Doc. (4 years)20152.782
Cites / Doc. (4 years)20162.980
Cites / Doc. (4 years)20173.195
Cites / Doc. (4 years)20183.692
Cites / Doc. (4 years)20194.454
Cites / Doc. (4 years)20205.050
Cites / Doc. (4 years)20215.106
Cites / Doc. (4 years)20226.192
Cites / Doc. (4 years)20236.176
Cites / Doc. (3 years)19990.747
Cites / Doc. (3 years)20000.917
Cites / Doc. (3 years)20011.220
Cites / Doc. (3 years)20020.959
Cites / Doc. (3 years)20031.057
Cites / Doc. (3 years)20041.315
Cites / Doc. (3 years)20051.479
Cites / Doc. (3 years)20061.556
Cites / Doc. (3 years)20071.713
Cites / Doc. (3 years)20081.904
Cites / Doc. (3 years)20092.131
Cites / Doc. (3 years)20101.472
Cites / Doc. (3 years)20111.867
Cites / Doc. (3 years)20122.266
Cites / Doc. (3 years)20132.482
Cites / Doc. (3 years)20142.558
Cites / Doc. (3 years)20152.246
Cites / Doc. (3 years)20162.908
Cites / Doc. (3 years)20172.931
Cites / Doc. (3 years)20183.574
Cites / Doc. (3 years)20194.010
Cites / Doc. (3 years)20204.919
Cites / Doc. (3 years)20214.565
Cites / Doc. (3 years)20225.750
Cites / Doc. (3 years)20235.443
Cites / Doc. (2 years)19990.755
Cites / Doc. (2 years)20000.966
Cites / Doc. (2 years)20011.031
Cites / Doc. (2 years)20020.821
Cites / Doc. (2 years)20030.616
Cites / Doc. (2 years)20041.156
Cites / Doc. (2 years)20051.063
Cites / Doc. (2 years)20061.000
Cites / Doc. (2 years)20071.253
Cites / Doc. (2 years)20081.352
Cites / Doc. (2 years)20091.223
Cites / Doc. (2 years)20101.064
Cites / Doc. (2 years)20111.412
Cites / Doc. (2 years)20121.947
Cites / Doc. (2 years)20131.641
Cites / Doc. (2 years)20142.065
Cites / Doc. (2 years)20151.719
Cites / Doc. (2 years)20162.280
Cites / Doc. (2 years)20172.816
Cites / Doc. (2 years)20182.812
Cites / Doc. (2 years)20193.993
Cites / Doc. (2 years)20204.303
Cites / Doc. (2 years)20213.818
Cites / Doc. (2 years)20224.701
Cites / Doc. (2 years)20234.353
Total Cites 
Self-Cites

Evolution of the total number of citations and journal's self-citations received by a journal's published documents during the three previous years.
Journal Self-citation is defined as the number of citation from a journal citing article to articles published by the same journal.

CitesYearValue
Self Cites199913
Self Cites20009
Self Cites200121
Self Cites200217
Self Cites200310
Self Cites200416
Self Cites200517
Self Cites20069
Self Cites200715
Self Cites200811
Self Cites200915
Self Cites201013
Self Cites201112
Self Cites201217
Self Cites201331
Self Cites201433
Self Cites201533
Self Cites201675
Self Cites201795
Self Cites201879
Self Cites2019117
Self Cites2020173
Self Cites2021114
Self Cites2022199
Self Cites2023225
Total Cites199956
Total Cites200077
Total Cites2001111
Total Cites200294
Total Cites2003112
Total Cites2004146
Total Cites2005176
Total Cites2006193
Total Cites2007221
Total Cites2008257
Total Cites2009292
Total Cites2010209
Total Cites2011267
Total Cites2012324
Total Cites2013350
Total Cites2014353
Total Cites2015319
Total Cites2016445
Total Cites2017513
Total Cites2018679
Total Cites2019814
Total Cites20201033
Total Cites20211123
Total Cites20221334
Total Cites20231290
External Cites per Doc 
Cites per Doc

Evolution of the number of total citation per document and external citation per document (i.e. journal self-citations removed) received by a journal's published documents during the three previous years. External citations are calculated by subtracting the number of self-citations from the total number of citations received by the journal’s documents.

CitesYearValue
External Cites per document19990.573
External Cites per document20000.810
External Cites per document20010.989
External Cites per document20020.786
External Cites per document20030.962
External Cites per document20041.171
External Cites per document20051.336
External Cites per document20061.484
External Cites per document20071.597
External Cites per document20081.822
External Cites per document20092.022
External Cites per document20101.380
External Cites per document20111.783
External Cites per document20122.147
External Cites per document20132.262
External Cites per document20142.319
External Cites per document20152.014
External Cites per document20162.418
External Cites per document20172.389
External Cites per document20183.158
External Cites per document20193.433
External Cites per document20204.095
External Cites per document20214.102
External Cites per document20224.892
External Cites per document20234.494
Cites per document19990.747
Cites per document20000.917
Cites per document20011.220
Cites per document20020.959
Cites per document20031.057
Cites per document20041.315
Cites per document20051.479
Cites per document20061.556
Cites per document20071.713
Cites per document20081.904
Cites per document20092.131
Cites per document20101.472
Cites per document20111.867
Cites per document20122.266
Cites per document20132.482
Cites per document20142.558
Cites per document20152.246
Cites per document20162.908
Cites per document20172.931
Cites per document20183.574
Cites per document20194.010
Cites per document20204.919
Cites per document20214.565
Cites per document20225.750
Cites per document20235.443
% International Collaboration

International Collaboration accounts for the articles that have been produced by researchers from several countries. The chart shows the ratio of a journal's documents signed by researchers from more than one country; that is including more than one country address.

YearInternational Collaboration
199916.13
20003.03
200111.76
200215.38
200326.32
200435.71
200515.91
200620.93
20076.25
200823.91
200916.67
201020.41
201128.26
201230.43
201330.43
201432.00
201533.33
201629.41
201729.23
201834.29
201936.00
202046.53
202137.50
202250.00
202334.88
Citable documents 
Non-citable documents

Not every article in a journal is considered primary research and therefore "citable", this chart shows the ratio of a journal's articles including substantial research (research articles, conference papers and reviews) in three year windows vs. those documents other than research articles, reviews and conference papers.

DocumentsYearValue
Non-citable documents19990
Non-citable documents20000
Non-citable documents20010
Non-citable documents20020
Non-citable documents20030
Non-citable documents20040
Non-citable documents20050
Non-citable documents20060
Non-citable documents20070
Non-citable documents20080
Non-citable documents20090
Non-citable documents20100
Non-citable documents20111
Non-citable documents20121
Non-citable documents20131
Non-citable documents20140
Non-citable documents20150
Non-citable documents20160
Non-citable documents20170
Non-citable documents20181
Non-citable documents20193
Non-citable documents20204
Non-citable documents20215
Non-citable documents20228
Non-citable documents202310
Citable documents199975
Citable documents200084
Citable documents200191
Citable documents200298
Citable documents2003106
Citable documents2004111
Citable documents2005119
Citable documents2006124
Citable documents2007129
Citable documents2008135
Citable documents2009137
Citable documents2010142
Citable documents2011142
Citable documents2012142
Citable documents2013140
Citable documents2014138
Citable documents2015142
Citable documents2016153
Citable documents2017175
Citable documents2018189
Citable documents2019200
Citable documents2020206
Citable documents2021241
Citable documents2022224
Citable documents2023227
Cited documents 
Uncited documents

Ratio of a journal's items, grouped in three years windows, that have been cited at least once vs. those not cited during the following year.

DocumentsYearValue
Uncited documents199943
Uncited documents200044
Uncited documents200142
Uncited documents200251
Uncited documents200354
Uncited documents200444
Uncited documents200551
Uncited documents200646
Uncited documents200742
Uncited documents200851
Uncited documents200952
Uncited documents201055
Uncited documents201148
Uncited documents201244
Uncited documents201341
Uncited documents201425
Uncited documents201531
Uncited documents201637
Uncited documents201729
Uncited documents201840
Uncited documents201939
Uncited documents202020
Uncited documents202153
Uncited documents202234
Uncited documents202322
Cited documents199932
Cited documents200040
Cited documents200149
Cited documents200247
Cited documents200352
Cited documents200467
Cited documents200568
Cited documents200678
Cited documents200787
Cited documents200884
Cited documents200985
Cited documents201087
Cited documents201195
Cited documents201299
Cited documents2013100
Cited documents2014113
Cited documents2015111
Cited documents2016116
Cited documents2017146
Cited documents2018150
Cited documents2019164
Cited documents2020190
Cited documents2021193
Cited documents2022198
Cited documents2023215
% Female Authors

Evolution of the percentage of female authors.

YearFemale Percent
199922.39
200020.63
200130.36
200234.85
200331.03
200441.05
200524.44
200631.25
200731.63
200833.70
200940.40
201038.54
201141.58
201226.14
201333.02
201430.53
201544.14
201638.93
201744.31
201836.22
201947.02
202047.54
202159.54
202245.13
202346.67
Documents cited by public policy (Overton)

Evolution of the number of documents cited by public policy documents according to Overton database.

DocumentsYearValue
Overton19997
Overton20005
Overton20011
Overton20025
Overton20038
Overton20047
Overton20056
Overton20065
Overton20074
Overton20084
Overton200910
Overton20105
Overton20116
Overton20121
Overton20130
Overton20140
Overton20150
Overton20160
Overton20170
Overton20180
Overton20190
Overton20200
Overton20210
Overton20220
Overton20230
Documents related to SDGs (UN)

Evoution of the number of documents related to Sustainable Development Goals defined by United Nations. Available from 2018 onwards.

DocumentsYearValue
SDG20186
SDG201912
SDG202012
SDG202114
SDG202216
SDG202315
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